An international community dedicated to sharing knowledge and joining efforts in order to improve the patient and physician experience in Europe and Russia

Welcome to the European Association of Patient Experience!

It is an international community dedicated to improving the patient and health care professionals experience in Europe and Russia through sharing knowledge and best practices.

Here you will find exclusive resources from PX professionals around the world to guide you through the patient experience management process.

Join the #iamthepatientexperience movement and follow us to receive the latest updates in the field of Patient Experience.

Sincerely, Leonid Galinsky, MD CEO, AMTEC KAZAN

PX Focus

Hearing the patient and being heard

Oleg Zinov about the patient experience in the network of President dental clinics

How does focusing on the patient experience and building processes in a healthcare organization contribute to solving business problems? The answer to this and other topical questions from the practice of a modern medical organization leader n an interview with the Business Development Director of the President network of clinics.

Scientific Board

Сolleen Sweeney RN, BS, CSP
The Founder of Sweeney Healthcare Enterprises, USA, author of «160 ways to empathize»
Dominic Vachon MDiv, PhD
Director at the Hillebrand Center for Compassionate Care in Medicine at Notre Dame University, the author of How Doctors Care: The Science of Compassion and Balanced Caring in Medicine
Rebecca Zuccarelli MPH, CPXP
Certified Patient Experience Professional, early pioneer in the field of patient experience
Leonid Galinsky

Our partners

The Beryl Institute, USA, Amtec-Kazan

The global community of practice committed to elevating the human experience in healthcare.

The Institute believes human experience is grounded in experiences of patients & families, those who work in healthcare and the communities they serve.

The Institute defines patient experience as the sum of all interactions, shaped by an organization's culture, that influence patient perceptions across the continuum of care.

Join the global #iamthepatientexperience community and receive the monthly newsletter and expert recommendations!

Join the association Teapex

Patient Experience Publications are exclusive resources from experts around the world to guide you through all phases of patient experience management